On the 23rd March 2020, Prime Minister Boris Johnson issued an instruction for everyone to remain in their homes except for very limited purposes. This also led to new Government passed legislation which requires certain businesses to close including holiday accommodation with immediate effect. Country View Cottages is now closed for the foreseeable future however, we are proud to say we have registered and donated our properties free of charge to the NHS for Cornwall’s key workers who may need to isolate from their families at this tough and uncertain time.
If you have an upcoming holiday with us that falls before the 1st June 2020 then please contact us on firstname.lastname@example.org where we will do our utmost to assist you in relocating your dates to an alternative time in the year or into 2021.
Please see below some FAQs
I have a booking with you and due to arrive before the 1st June. What should I do?
According to the latest government guidelines, you should stay at home. Therefore in most circumstances, we are able to postpone your holiday until later this year or the equivalent dates in 2021 and are waiving any amendment fees. We will be in contact in due course to make these arrangements or please contact us on email@example.com
I have a balance payment due for a holiday. What shall I do?
We are not processing any balance payments at this time, even if you have received an email stating that your outstanding balance is due, please do not panic.
Where can I receive more information about coronavirus?
We would advise you to check the GOV.UK website for the most up to date information. https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public
Where can find the latest travel guidance from the government?
We would advise that you check the GOV.UK website for the most up to date information: www.gov.uk/government/news/covid-19-essential-travel-guidance
Please see a message from our friends at Visit Cornwall
“Would all visitors and second home owners please stay away from Cornwall for the foreseeable future and play your part in limiting and slowing the spread of the virus, which is so important in avoiding needless lives being lost.
We will love seeing you and welcoming you back again later in the year. Until then please stay home and stay safe.”